Costzon Inflatable Bounce House with Large Jumping Area, Indoor Outdoor Giant Jumping Bouncy Castle
About this item
- 銆怑njoy Parties with 5-in-1 Bouncy Castle銆?The inflatable bouncy castle combines 2 slides, a ball pit, a large jumping area, a basketball hoop and a climbing wall, providing endless fun to entertain kids. What's more, additional comes with a basketball hoop design, each jump and shot requires kids to continually make postural adjustments to maintain balance. The giant inflatable jumper house鈥檚 size :12.5ft x 10ft x 6ft accommodates 3-4 kids at a time.
- 銆怲hickened Material & Safety Designs銆?Made of 420D+840D Oxford cloth, the inflatable bounce house is durable and wear-resistant. Combined with double reinforce sewing techniques, this little star themed bounce house with playhouse will provide continuous bounce for kids. The jumping zone is surrounded by high-density and breathable mesh netting walls to let kids bounce freely. The stakes included adds more stability to the castle. ASTM Certificated.
- 銆怐reamy Bouncy Castle as Best Gift銆?The inflatable bounce house is designed in a fairy style that creates a dreamy wonder land for kids to play inside. The bright colors are really attractive to kids. And the huge jumping area makes the bounce castle a real eye-catcher in children鈥檚 water party. From birthday parties to outdoor carnivals, BOUNTECH kids water slide bounce house combo give kids a happy childhood! This inflatable water slide is a great gift for every kids!
- 銆怚nclusive Package for Convenient Use銆?On windy days, you can fix the bouncer with the 7 ground stakes for a more stable bouncing platform. And in the package, except for the bouncer stakes and inflatable ball, there are also 12 repair patches, a carrying bag and a hand pump for convenient use and maintenance.
- 銆怱tart to Play in No Time銆?With the illustrated instruction and detailed guide, you can set up the bouncy castle in the backyard with ease. Just unfold the product and connect with a recommended 480W blower (not included), the castle will be inflated in 2-3 minutes. And remember to keep the blower running when kids are playing.
1.How do I contact Costzon regarding my order?
Whatever happens to your order, you can contact us via firstname.lastname@example.org. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2.When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3.What shipping methods do you offer?
We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.
4.What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (2-5 business days) are estimates and may vary due to external factors outside of Costzon, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5.How do I cancel my order?
Please initiate a cancel request from your personal center. If the order has already been shipped out, we would request $17.6 as a recall fee for each package. Please refer to the Return Policy for additional information.
6.What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7.What if I have received a damaged order?
Please initiate a return request from your personal center and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Costzon with proof of the damage in detail as this will assist us in processing your order refund.
8.When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9.What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Costzon to process your refund.
11.Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from costzon.com
The Costzon guarantee is simple: provide customers with 100% satisfaction with of our Costzon branded items and services. If you are not happy with our service or product or in need of help, drop us an email to email@example.com and we won't stop working until you're satisfied.
We offer a 90-day return guarantee:
Costzon has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Costzon to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.
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