Costzon Inflatable Water Slide, 7 in 1 Outdoor Kids Giant Water Bounce House Jumping Castle Combo
About this item
- Best Gift to Stimulate Kids Potential From birthday parties to outdoor carnivals, BOUNTECH kids water slide bounce house combo give kids a happy childhood! By climbing, it can promote the coordination of the child's body and make the reaction more agile. Slides with different lengths and inclinations can allow kids to master their own balance and speed, moreover their physical coordination ability will be exercised. This inflatable water slide is a great gift for every kids!
- Wet & Dry Home Playground This inflatable water bounce house combines a variety of functions and entertainment in one. With a giant slide, a splash pool, a jumping area, basketball hoop, a ring-toss game and a pendulum, children can enjoy fun of various of games. In cold days, you can remove the water hose and use it as indoors jumping castle slide toys. ( Max. Weight on Inflated Area: 265 lbs. The inflatable part suitable for 4 kids play together, every kid's weight should be under 66 lbs).
- Durable Materials and Safe Design Made of premium 420D + 840D oxford materials, which is waterproof and tear-resistant. Combined with double reinforce sewing techniques, this inflatable water slide will provide continuous bounce for children. The jumping area is surrounded by mesh walls to ensure the safety of children while playing and allow for maximum ventilation. The stakes included adds more stability to the castle. ASTM Certificated.
- Take it Anywhere to Play The inflatable waterslide comes with a convenient carrying bag that allows you to take it anywhere to have fun. You can also take other accessories with yourself, such as the hose assembly kit, 10 repair patches, 8 bouncer stakes, an inflatable basketball, a hand pump and 4 rings. NOTE: Please fully dry the product and keep it in ventilated place when not in use.
- Minutes to Set up Don't let kids wait anymore! The setup of the bounce castle takes 2-3 minutes but brings kids hours of fun later. Firstly, flatten the bounce castle and connect it to an air blower (not included). And then fix the unit with the bouncer stakes. It is suitable for use in yard, park, lawn, etc. (Recommended for use with 735W blower, the blower is excluded.)
1.How do I contact Costzon regarding my order?
Whatever happens to your order, you can contact us via firstname.lastname@example.org. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2.When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3.What shipping methods do you offer?
We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.
4.What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (2-5 business days) are estimates and may vary due to external factors outside of Costzon, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5.How do I cancel my order?
Please initiate a cancel request from your personal center. If the order has already been shipped out, we would request $17.6 as a recall fee for each package. Please refer to the Return Policy for additional information.
6.What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7.What if I have received a damaged order?
Please initiate a return request from your personal center and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Costzon with proof of the damage in detail as this will assist us in processing your order refund.
8.When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9.What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Costzon to process your refund.
11.Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from costzon.com
The Costzon guarantee is simple: provide customers with 100% satisfaction with of our Costzon branded items and services. If you are not happy with our service or product or in need of help, drop us an email to email@example.com and we won't stop working until you're satisfied.
We offer a 90-day return guarantee:
Costzon has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Costzon to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
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