As soon as I start putting the bed together a bug start coming out of the bed. I also noticed on the wood a bite mark and in some spots where it was cracked and the tried to patched.
Super Sturdy Wood Structure: The frame of this bed is made of high-quality solid wood and with well craftsmanship to ensure overall durability, make sure it doesn't squeak when using to give your child a good night's sleep. What's more, 8 thick bed slats provide strong support and improve weight capacity.
Interesting Slide Design: Unlike other loft beds, it comes with a built-in slide which adds a touch of childishness in the ordinary design and brings more fun to children. Of course, security is also a point of interest to us. The slide is made of durable material with a suitable tilt angle and smooth surface to ensure safety.
Make Full Use of Space: The unique singe loft bed design creates a cozy elevated sleeping area that free up much floor space for other functions. The height of space under the bed is 29.5-inch which is a great space to play, read, build a fort, or store toys. This creative design could save your space and provide you more flexible usage.
Safety Design of the Loft Bed: The twin loft bed with low height design is not only easy to access the bed but safer than other high loft bed for kids. High guardrail structure is used for preventing the child from falling from the loft bed and provides all-round protection. What's more, built-in ladder is easy and safe to climb up and down.
Easy to Assemble: Our twin loft bed comes with detailed instructions and numbered parts, so that it can be assembled step by step conveniently. Two people are recommended when assembling this bed. In addition, there are two metal brackets used to attach the bed to the wall for additional security protection.
The Costzon guarantee is simple: provide customers with 100% satisfaction with of our Costzon branded items and services. If you are not happy with our service or product or in need of help, drop us an email to firstname.lastname@example.org and we won't stop working until you're satisfied.
We offer 90-day Limited Warranty and 30-day Return Guarantee:
Costzon has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Costzon to life. If you receive any item not meeting expectation in 30 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.
We guarantee your privacy will be respected:
Shipping Costs & Tax
1. Free Standard Shipping on all items.
Shipping charges apply to orders from Canada.
2.In accordance with state and local law, your online purchases is subject to state and local sales taxes in effect where delivery is made. If you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state. To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Tax may differ from the sales taxes ultimately charged. Your invoice will reflect the final total tax, which includes state and local taxes.
If you are a tax-exempt organization or reseller, you can apply here for tax exemption on your Costzon.com orders. Afer you finish, please send the completed form to email@example.com for review.
1. Shipping is only valid for shipping addresses in the United States (excluding Alaska, Hawaii, Puerto Rico, and Guam) & Canada (excluding Northwest Territories, Nunavut, and Yukon)
2. We do not deliver to FPO, APO, and PO Box addresses.
All orders are shipped out via UPS or USPS or FedEx or Pioneer.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
Costzon takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Costzon shipping facility to homes or businesses. If the item is damaged in transit, please choose the corresponding item in “My Orders” to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Costzon with proof of the damage in detail as this will assist us in processing your order refund.
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.
You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Costzon account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
3.Items that weighs less than 150lbs will be dispatched by UPS. While, items that are weigh more than 150lbs will be delivered by truck.